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- Apple Launches Software Dispatch
-
- Contact:
- Christopher Escher
- Apple Computer, Inc.
- (408) 974-2202
-
- Whitney Greer
- Regis McKenna, Inc.
- (408) 974-3886
-
- Apple Launches Software Dispatch
-
- New 24-Hour Software Delivery System Lets Windows and Macintosh
- Customers Choose From More Than 80 Popular Software Applications on
- CD-ROM
-
- SANTA CLARA, California--October 11, 1993--Apple Computer, Inc. today
- introduced an extremely convenient way for people to explore and
- purchase software for Macintosh and Windows personal computers.
- Software Dispatch--a CD-ROM delivery system as well as a new business
- unit at Apple--allows customers to try, compare and buy popular
- software applications 24-hours a day, seven days a week, in the
- comfort and convenience of their home or office. When customers call
- the Software Dispatch 1-800 number to order, they receive an
- unlocking key upon telephone purchase that lets them immediately
- install and use their software. Software Dispatch CD-ROM discs are
- scheduled to be distributed by mail, free of charge beginning
- November 1993 to Macintosh CD-ROM owners and early 1994 to Windows
- CD-ROM owners.
- The first Software Dispatch CD-ROM disk features more than 80
- applications, including a broad offering of productivity, utilities,
- education, games, fonts, clip art and other applications. Software
- vendors with products featured on Software Dispatch CDs include
- Symantec, Claris, Computer Associates, Intuit, Lotus, Spinnaker and
- Vividus. (See attachment for a complete listing.)
- "We're committed to providing superior software solutions to both
- Macintosh and Windows customers," said David Nagel, senior vice
- president and general manager of the AppleSoft division at Apple
- Computer, Inc. "Software Dispatch is more than a new business for
- Apple--it's a whole new way for the industry to bring solutions to a
- broad reach of target customers."
- With Software Dispatch, customers can now compare applications on
- their desktop, as well as order and install software immediately
- without waiting for overnight delivery. Technical support for
- purchased products can be easily referenced via a consolidated list
- of vendors and telephone support lines on the disk.
-
- The Shopping Experience
- When a Windows or Macintosh customer first explores the Software
- Dispatch CD-ROM disk, a QuickTime movie tutorial is available to
- explain the trial and purchase process. Customers can then
- interactively discover the features and benefits of specific software
- via guided tours, limited trial versions and product information
- sheets. Once a selection has been made, the customer clicks an order
- button that automatically adds the software to an electronic order
- form. When customers are ready to buy, they call the Software
- Dispatch 800 number to receive a key that unlocks the software
- allowing them to immediately install the application directly from
- the CD onto their hard disk. The unlocking mechanism also gives
- customers access to on-line product documentation that is identical
- in content to the print version traditionally delivered in a software
- box.
-
- "The time has come for electronic distribution of software," said
- Scott Schnell, general manager of Software Dispatch at Apple
- Computer, Inc." And, Software Dispatch sets the standard for
- convenience, breadth and affordability. We believe that our
- electronic superstore--with its easy to use, well organized
- information--will appeal to both current and new users of personal
- computers and applications software."
-
- Leading-Edge On-Line Documentation
- Software Dispatch takes full advantage of CD-ROM storage capability
- by providing more than 12,000 pages of on-line documentation.
- Manuals for each purchased product are presented on the desktop using
- Apple's DocViewer technology for the Macintosh version of Software
- Dispatch and Acrobat Reader technology for Windows from Adobe Systems
- Incorporated for the Windows version. Both provide navigational
- tools that let readers quickly search through documentation to find
- the answers that they need. The Software Dispatch documentation
- preserves fonts, layouts, photos and other visual graphic features
- and lets users move through pages instantly using bookmarks,
- hypertext links and keyword search functions. Users may also print
- any or all manual pages for deskside reference. Hard copy
- documentation will also be available from Software Dispatch upon
- order.
- "CD-ROM-based software distribution is rapidly gaining momentum in
- the marketplace," said David Pratt, senior vice president and general
- manager for Adobe's Application Products Division. "What
- distinguishes Software Dispatch as a software shopper's resource is
- not only its array of available applications, but advanced electronic
- documentation readers such as Acrobat, that make the customer's
- experience easier and more consistent."
- As part of its offer to software vendors, Software Dispatch assumes
- responsibility for producing and distributing the CD-ROMs, giving
- vendors a low risk means of directly reaching customers in their home
- or office. For both large and small developers, Software Dispatch is
- a powerful venue for getting their product onto a customer's desktop.
- "By allowing customers to try before they buy, Software Dispatch
- helps the customer make a more informed decision when purchasing an
- application like Quicken," said Eric Tilenius, Product Manager at
- Intuit, Inc. "By actually using Quicken in the convenience of their
- home or office, they find out just how fast and easy financial work
- can be and as a result, can act on their discovery by making an
- immediate purchase."
-
- Availability
- Software Dispatch for Macintosh is planned for availability November
- 1993 and Software Dispatch for Windows is planned for availability
- the first quarter of Calendar Year 1994. Software Dispatch is
- planned for availability in other selected markets worldwide
- beginning the first quarter of Calendar Year 1994. In November 1993,
- Software Dispatch plans a direct mail campaign and direct response
- advertising. To receive a free Software Dispatch CD-ROM, call
- 1-800-937-2828, ext-600.
- Software Dispatch is a business unit of Apple Computer, Inc.
- Headquartered in Cupertino, Calif., Apple develops, manufactures and
- markets personal computer, server, and personal interactive
- electronic systems for use in business, education, the home, science,
- engineering, and government. A recognized pioneer and innovator in
- the personal computer industry, Apple does business in more than 120
- countries.
-
- -30-
-
- Apple, the Apple logo, Macintosh are registered trademarks of Apple
- Computer, Inc. DocViewer, QuickTime and Software Dispatch are
- trademarks of Apple Computer, Inc. Additional company and product
- names may be trademarks or registered trademarks of the individual
- companies and are respectfully acknowledged.
-
-
- END
-
- Editor’s Note: Please contact Apple for a complete listing of software
- publishers on CD.
-
-
- Apple Press Releases
- PR Express
- Apple & Industry News
- News Break
- 10/11/93
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-